In very basic terms Photographic Memories and the owner / operator thereof, totally respects your personal information and will only ask you for what information we really need from you. I will look after it in the same way I would want mine looked after. I will only share it with others where I need their help to deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that I will never share your information in any other circumstances – nor will I sell it on elsewhere! Here are more details:
It is taken as given that the photographer retains copyright on all images she produces under the name of Rowena Crowley or Photographic Memories.
As a data controller I collect a variety of data in order to deliver my services, and I will manage your personal data transparently, fairly and securely.
The information collected from you as a result of entering into:
with Photographic Memories / Rowena Crowley
is as follows:
Not all of this information is not stored digitally. That which is stored digitally (both on the website platform as well as through my email system) is:
Other information that is stored in paper format, for reference only is as follows;
Obviously, being a photographic business I also create and manage images as per our contractual agreement(s). These images are stored on my MAC, my external hard drive and an archive copy of all my photos, which is kept at a secure alternate location to my office. When uploaded to my website, there are never any photos or galleries bearing a child’s full name. Any photographs of children will be in a folder bearing only the family surname.
I use the above data to enable me to
This data is collected from you, either via a booking form for a studio / lifestyle / commercial shoot or via the wedding contract that you are asked to fill in when booking a wedding with Photographic Memories / Rowena Crowley or when you enter your details into the Photographic Memories website (for login, payment processing etc.)
All of the information and data that I collect is on a lawful basis in order to be able to gain photographic consent in order to meet my legal obligation to photograph minors / to arrange fulfilment of a contract.
You’re information, in the form of your address and or your email address and your phone number may also be shared with other suppliers, who are but are not limited to;
I may also share your information with MailChimp, whereby your data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield.
The photographicmemories.biz website is hosted on a platform provided by an American company called Zenfolio – who provide a service to professional photographers. Your is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield. Client and Photographer data stored on Zenfolio resides on our Zenfolio’s secure corporate servers located in the US. Certain banking and merchant information is shared with the respective financial institution in order to process payments and refunds.
We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary, e.g. if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines. You can see above where we send data outside of the EEA and on what basis we do so.
The photographic data that you pay me to produce for you is uploaded onto my photographicmemories.biz website. Unless otherwise agreed, all your photographs will be put into a password protected gallery on this website: this prevents other people from viewing your photos online. I will inform you of the password for your gallery. Your gallery of photos will be displayed on my website titled with your surname, unless instructed otherwise. A photo taken at the shoot / wedding will be chosen by the photographer as a cover photo from the album. If you have any specific requirements as to who should or should not figure in this photo, please advise the photographer at time of booking. All photographs taken at a commissioned photographic event have inferred consent to photograph all persons present as a result of the photographer being booked for said event.
No parental consent is required for photography of minors at a wedding, as consent is inferred through the contract with the bride and groom.
I do not upload photographic files to the Cloud, the data that you enter into my website is stored on my MAC, my external hard drive (both located at my home office) and additionally, stored on an external hard drive which is stored off premises.
Your email address is similarly shared with my email service provider.
I do provide a printing service for photographs up to the size of A3, so I do not use outside printing labs on a regular basis.
There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation
The reason for sharing any information about you with anyone outside the Photographic Memories organisation is in order that my services to you can be fulfilled, according to our agreed contract. Additionally, I may share information regarding my services and associated fees with my accountant. All of my suppliers, unless specified otherwise, are based within the EU.
We share your data in order to
We keep your data secure by:
In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. They are designed to be informative, personal, and as user-friendly as possible, and cookies help us to achieve that goal.
These cookies are essential to ensure that you can navigate and use all features of the site. This includes browsing pages, remembering your preferences, saving favourite images, secure registration, placing orders, and other essential features. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the Internet. Cookies help Photographic Memories;
We also give you the option to manage your data by contacting us both through email and through telephone.
Should you wish to exercise any of your legal rights, as listed above, please contact Rowena at Photographicmemories either via email or via her mobile phone, as listed on the www.photographicmemories.biz website.
While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for a period of over 7 years after our working contract with you has finished for Tax legislation purposes. After this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.